See the conversation
Read inbound and outbound messages together and check their reported delivery status.
Conversations in your browser
Keep your messages in one place.
Send and receive SMS and supported MMS from your MultiTEL numbers in the customer portal. Find conversations, keep important messages pinned and organize follow-up without reaching for a separate phone.
No separate tool subscription. Number rental and messaging charges apply separately.
What you can do with SMS Chat
Keep useful context
Pin important messages, add internal notes and organize conversations with the available workspace controls.
Reply from the right number
Use an eligible MultiTEL sender and write from the same workspace where you read the conversation.
Get started in three steps
Sign in and open SMS Chat.
Choose an eligible sender and open a conversation or start New Text.
Write your reply, review the recipient and send when you are ready.
What it costs
No separate subscription for MultiOTP, SMS Chat, Browser Chat App, Browser AutoFill or Password Vault. Phone-number rental and applicable SMS/MMS usage, registration and carrier charges still apply.
Check phone-number and messaging rates. Capabilities, approvals and rates depend on the selected service and destination.
Before you start
- SMS/MMS availability and sending permissions depend on the selected number and account.
- US business messaging can require an approved brand and active campaign.
- Message usage and applicable carrier charges are separate from the free interface.
Find the right tool for your next step
Browser Chat App
Bring SMS Chat to Chrome, Microsoft Edge or Firefox with the MultiTEL Browser Chat App. Connect selected MultiTEL numbers and work with their conversations without keeping the portal open in a tab.
MultiOTP
Use a rented MultiTEL number for website verification and receive short-lived codes on connected browsers and phones. Give coworkers access to selected numbers when you need to share a login workflow.
Browser AutoFill
Use the MultiTEL OTP AutoFill extension with MultiOTP to receive codes for selected numbers while you work on a website. Connected apps can also work with your separately configured Password Vault.