MultiTEL documentation

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  • REST API guides

    REST API documentation and authentication

  • REST API guides

    Phone-number REST API guide

  • REST API guides

    SMS & MMS REST API guide

  • REST API guides

    Emergency-calling REST API guide

  • REST API guides

    Account & billing REST API guide

  • REST API guides

    CNAM REST API reference

  • CNAM integration

    CNAM over SIP

  • REST API guides

    LRN REST API reference

  • Tutorials · Guide

    2 Factor Authentication for websites

    Two Factor Authentication, also known as 2FA, two step verification or TFA (as an acronym), is an extra layer of security that is known as "multi factor authentication" that requires not only a passwo…

  • REST/JSON Services · Guide

    BuyNumbers REST function

    This function will allow you to purchase a phone number. If you like to keep things simple, its just a matter of defining a default ringto URI (https://www.multitel.net/auth/setting , in the "URI Sett…

  • Hosted PBX · Guide

    Call forwarding with announcement

    In this tutorial we will demonstrate how to play an announcement ( " Please wait while we connect your call" ) before call forward. First step, let's upload the new media file. Follow the printscreens…

  • Knowledgebase · Guide

    Cisco 794X/796X/etc Factory Reset

    This article explains how to reset your Cisco 7940 , 7941 , 7942 , 7960 , 7961 , 7962 & 7920 IP phone to factory defaults, and how to upgrade its firmware to the latest available version. When initiat…

  • Knowledgebase · Guide

    Cisco Nexus 5K initial setup

    N5000 BIOS v.3.6.0, Wed 05/09/2012, 03:15 PM loader> dir bootflash: span.log n5000-uk9-kickstart.5.0.3.N2.1.bin n5000-uk9.5.0.3.N2.1.bin mts.log vdc_2 vdc_3 vdc_4 n5000-uk9.5.2.1.N1.1.bin n5000-uk9-ki…

  • Knowledgebase · Guide

    Configuring call termination via Cisco gateways

    This article explains how you should configure your Cisco CME (or CUBE) gateway for sending calls to our system Step-by-step guide First of all, obtain your SIP Username and Password from MultiTEL. Yo…

  • Tutorials · Guide

    Configuring FreePBX 15 for inbound calls

    We have talked in the previous tutorial about installing FreePBX . Now let's talk about creating a trunk for inbound calls. What you will need: - a functional FreePBX - a single SIP account (or multip…

  • Knowledgebase · Guide

    Cost control and why you should use it

    Cost control is a feature that allows you to set a fixed list of countries you wish to call , along with a maximum call rate per minute and maximum call spend per day. This is useful if your deskphone…

  • Tutorials · Guide

    Connect a FreePBX inbound trunk

    In this tutorial we'll show you how to create a trunk to allow incoming calls from Multitel. Please note that if your FreePBX is configured to accept Anonymous SIP calls, your incoming calls from Mult…

  • Hosted PBX · Guide

    Assign phone numbers to Hosted PBX

    1. DID Direct Iward Dial 2. Adding a DID number from your MultiTEL account 3. Adding DIDs manually Voice Section Fax Section 4. Bulk DIDs Creation 1. DIDs – Direct Inward Dials (also known as DDI in E…

  • Knowledgebase · Guide

    Understand number channels, minutes and pricing

    Check monthly rental, setup, inbound minutes, simultaneous inbound channels and optional features for the exact country and number type. Outbound calling, message usage and a forwarded outbound call l…

  • Knowledgebase · Guide

    Disable SIP ALG on a D-Link router

    To disable the SIP ALG on a DLINK DIR-625 follow the below steps. 1. Log into the router. The default user name on this model is “Admin” with a blank password. 2. Click on “Advanced” at the top of the…

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