Microsoft Teams Direct Routing
Introduction
Microsoft Teams Direct Routing allows your organization to use a SIP trunk provider for inbound and outbound calls within MS Teams. This capability allows customers to enjoy all the benefits and features of the Microsoft Teams phone system while maintaining their existing phone numbers, contracts, and competitive calling rates. This user guide introduces MS Teams Direct Routing integration with MultiTEL's services.
Prerequisites
- An account with MS Teams - if you do not have one already, please follow the steps outlined here.
- An account with MultiTEL - if you do not have one already, please click here.
- A MS Teams SBC Domain - please create one here: https://multitel.net/teams/
After hitting the Submit button, your MS Teams SBC domain will be created:
Make note of that 10 digit number and also of the domain name.
- An installed Microsoft Phone System license in MS Teams with enabled Direct Routing. For more information on Microsoft’s licensing requirements, please refer to https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan#licensing-and-other-requirements.
Enabling the required license:
https://www.microsoft.com/en-
Select the Microsoft 365 Business Basic option:
You can either buy it directly, or click on Try free for one month.
There's going to be several steps that you will need to follow:
If you ever wish to cancel your subscription, this can be done here: Microsoft 365 admin center - Subscriptions
Going forward, your next step takes place here:
